Forum Discussion
nlterry
12 years agoContributor
Hi Claudia,
Are you using an Oracle JDK? We don't support OpenJDK.
Are you upgrading from a previous version of CodeCollaborator or is this a fresh install?
We'd actually like for you to contact us at Technical Support, because we will need to look at your server logs.
Please send us all of the contents of these directories:
<collab install dir>/tomcat/conf/Catalina/localhost/*
<collab install dir>/tomcat/logs/*
<collab install dir>/*.log
Our email address is support@smartbear.com
Thanks,
Are you using an Oracle JDK? We don't support OpenJDK.
Are you upgrading from a previous version of CodeCollaborator or is this a fresh install?
We'd actually like for you to contact us at Technical Support, because we will need to look at your server logs.
Please send us all of the contents of these directories:
<collab install dir>/tomcat/conf/Catalina/localhost/*
<collab install dir>/tomcat/logs/*
<collab install dir>/*.log
Our email address is support@smartbear.com
Thanks,
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