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How to remove BitBar sub-account users from my subscription

saspura
Regular Visitor

How to remove BitBar sub-account users from my subscription

I've got users in my sub-account list that no longer work at the company.

They are disabled.

Since they were consultants, I now need to remove them so that they can be added to other consultant accounts at other locations that use BitBar.

 

I also have the problem in reverse, how to add a consultant's email address once they have a BitBar account.  I'm getting errors saying that they already have an account and it is blocking me from adding them as a sub-account.

 

Thanks,

-Steven

2 REPLIES 2
glenn569
Visitor

Re: How to remove BitBar sub-account users from my subscription

Hello,

Pleased to see your question as I think I have the same question, I am also confused and in need of light on this same question. Please help me MyLowesLife.

AlexKaras
Community Hero

Re: How to remove BitBar sub-account users from my subscription

@saspura :

Hi,

 

If it is not too late, try to ask Support directly via the https://support.smartbear.com/bitbar/message/ form. Hopefully they will solve your problem and let you know how the same can be done yourself in the future.

 

Regards,
  /Alex [Community Hero]
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