AlertSite Feature Requests

Having an API  for creating users and mapping with the relevant roles will benefit us in having the users created as part of automation. ... View more

We would like the option to display the default tile/list monitor dashboard in a "night mode" (black/dark background, white text) for our monitoring screens. ... View more

It would be really useful if you could extend your API to include control of Blackouts. The use case I am thinking of is to include a Blackout period in a build script so that when a build is being deployed by automated build system like Jenkins, we could include a call to the API to create/enable a blackout period, and then when the build is complete destroy or disable the blackout.   Other monitoring systems already have this capability, I was surprised to learn that Alertsite did not.   Thanks ... View more

As an alertsite admin I would like to be able to use the API to take action on monitors based upon tags.   For example:  Allow our automation to disable all monitors tagged as "Feature A" During a release then enable after the work is done.   This allows us to build more monitors withour keeping an internal repository of monitor IDs to take action on. ... View more

Currently there is no way to test alert templates without bogus keywords (for availability alerts) or really low performance thresholds. This is extremely time consuming to have to do this, especially when something I will need to test 20+ times as a new template is being developed. It can take an entire day to build one template and sign off on it for production, when it should take no more than 30-60m. ... View more

I would like to have centrally executed test on demand available regardless of the transaction type. This would mean that transactions that are hosted on an Insite appliance could be triggered from the new UI without the need to download the transaction and execute it. The transactions should be allowed to be triggered from within the UI by an authorized user and not require an additional login as the account that typically executes the transaction. ... View more

Requirement: to make future blackout window details available over API Right now, although there are API calls which may show historical black-outs, there is no API call that will show the future scheduled blackouts that are visible on-screen. Our client has specifically asked for this as a means to enrich their service offering, by putting out details of future windows automatically on their site. Ideally there would be a restful interface to administer blackout window details*, but an enquiry function would be a great start - thanks.   *previously suggested: https://community.smartbear.com/t5/AlertSite-Feature-Requests/Create-Edit-Destroy-Blackout-Periods-via-API/idi-p/125376 ... View more

I understand that currently there is no API available to integrate Alertsite with Service now..    The REST APIs are more of a pull mechanism;    Please check if there is any POST API solution available to integrate Alertsite with Service now, there by enabling real time transfer of data. It would be great to have that option as that would also help in building an integration with a service management tool which is widely used..   Looking forward to inputs and suggestions.     ... View more

The old UI was nice and concise with all pertinent info available in one view so you could glance.  In the New UI, I'd like to see the Status available as to whether or not the monitor is currently disabled or enabled for monitoring.     Thanks.     ... View more

Currently the only way to change node locations is on a monitor-by-monitor basis.  If we wanted all of our transactions to run from a new node, we have to change them all manually.  There should be a way to do this one time across all monitors. ... View more

Hello, I would like to request an option to add CSV to scheduled outage reports.   Thanks ... View more

Hi,   Looking for a view that allows us to see only monitors in error states, this can then be used by NOC screens to highlight only monitors that require attention.   ... View more

Hi,   To give application teams longer to test and validate SSL certificate updates, could it also warn if the cert is due to expire at 60 days.   Thanks   ... View more

As per our contract with our customer, we need to track and report service availability SLA of 99.999 (five nines). When we tried to create SLA under menu SLAS, we entered 99.999 for Availability Goal and the UI took the value without reporting any error but truncated to 99.99.   Could we please support five nines (99.999) for availability goal?   ... View more

We ran into a use case yesterday where we were simply re-pointing our target URL in an API monitor so that a test could be conducted in a lower environment with a different URL.The ability to copy a monitor would have negated the need to re-create the monitor from scratch using the same arguments that existed for our production monitor. Instead, we could have simply copied the monitor, and changed the target URL. ... View more

Now that the API monitor creation is more robust with the ability to design right in the UI I'd like to enhance its for multistep transactions. As a user, I would like to be able to use one of the results of a step in a following step. Example  Step 1: Poll API for a user Step 2: pass user id to process something else. ... View more

Is there a report or API call that will give a list of the Device Name with the associated Alert Note with it?  So I don’t have to open every single Device Name to see if there is an Alert Note and what it is? ... View more

                We are utilizing the Alert Note field within AlertSite to pass on some information that is not standard within the Alert Site form.  We are wanting to forward with the alert such information as Priority, AltCI ,User and the URL being tested.  The field is limited to 256 characters, getting all this information into that little box has been downright impossible for some transactions.  Can we get that field expanded to at least 512 characters?    Here is one example: Priority:3,AltCI:ESEntitySearch,User:wmyers4,URL:https://apisvc.rjf.com/entity-search-service-v3/api/service/accountNumber/56695440?faNumber=1125,1T14,0W64,12D3,11B0,05P8&excludeClosed=false&externalAsset=false&linkType=CAR,CRG&appId=TradingSys&user=jstanton&pid=535488&timeClosed=0   This is so all necessary information is surfaced in the SNOW incident, if there is a better way to bring this through the json, I’m open to it.   thanks, Aubrey ... View more