Showing ideas with status Accepted for Discussion.
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Status:
Accepted for Discussion
Submitted on
01-10-2021
06:19 AM
Submitted by
carlmagnus
on
01-10-2021
06:19 AM
The case management portal should provide a SSO-backed login. Today, each person or team creates their own support tickets and there isn't really an overview or a way of tracking those. This can result in duplicated tickets, or that tickets are created for already solved issues.
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