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ReadyAPI 3.3 installer crashes on macos after flash screen

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New Contributor

ReadyAPI 3.3 installer crashes on macos after flash screen

I am trying to install ready api 3.3 on mac os 10.15.5. the installer crashes after flash screen. I have already install java jdk and added to path and java_home

export JAVA_HOME='/Library/Java/JavaVirtualMachines/jdk1.8.0_251.jdk/Contents/Home'

export PATH=$JAVA_HOME/bin:$PATH

 

bash-3.2$ ./JavaApplicationStub

java.lang.NoSuchFieldException: override

at java.base/java.lang.Class.getDeclaredField(Class.java:2417)

at com.install4j.runtime.util.internal.ReflectionUtil.setUnsafeAccessible(ReflectionUtil.java:46)

at com.install4j.runtime.util.internal.ReflectionUtil.setAccessible(ReflectionUtil.java:19)

at com.install4j.runtime.installer.frontend.GUIHelper.checkRetina(GUIHelper.java:322)

at com.install4j.runtime.installer.frontend.GUIHelper.isRetina(GUIHelper.java:287)

at com.install4j.runtime.installer.frontend.GUIHelper.loadIcon(GUIHelper.java:192)

at com.install4j.runtime.installer.frontend.GUIHelper.<clinit>(GUIHelper.java:50)

at com.install4j.runtime.installer.frontend.Messages.setLanguageConfig(Messages.java:33)

at com.install4j.runtime.installer.controller.LanguageSelector.initLanguage(LanguageSelector.java:60)

at com.install4j.runtime.installer.controller.Controller.start(Controller.java:71)

at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)

at com.install4j.runtime.installer.Installer.main(Installer.java:45)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.base/java.lang.reflect.Method.invoke(Method.java:567)

at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:85)

at com.install4j.runtime.launcher.MacLauncher.main(MacLauncher.java:53)

WARNING: An illegal reflective access operation has occurred

WARNING: Illegal reflective access by com.install4j.runtime.util.internal.ReflectionUtil (file:/Volumes/ReadyAPI/ReadyAPI%203.3.0%20Installer.app/Contents/Resources/app/i4jruntime.jar) to field sun.awt.CGraphicsDevice.scale

WARNING: Please consider reporting this to the maintainers of com.install4j.runtime.util.internal.ReflectionUtil

WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations

WARNING: All illegal access operations will be denied in a future release

java.lang.reflect.InvocationTargetException

Continuing ...

java.lang.reflect.InvocationTargetException

Continuing ...

java.lang.reflect.InvocationTargetException

Continuing ...

java.lang.reflect.InvocationTargetException

Continuing ...

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

 

 

Jul 5 15:04:37 0069L2CL4PWMD6P com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.java.9956): Failed to bootstrap path: path = /var/folders/8m/0tgsr68s5xlgtkx_vgc2gms00000gp/T/899166E2-B8F7-4391-B4D3-2E41A1AC1C4D-9955-0000045B0B761A18/jre.bundle/Contents/Home/bin/java, error = 2: No such file or directory
Jul 5 15:04:40 0069L2CL4PWMD6P com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x1000001c.JavaApplicationStub[9955]): Service exited with abnormal code: 1

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: ReadyAPI 3.3 installer crashes on macos after flash screen

Hello,

 

It seems to be a known issue with the ReadyAPI installer on MacOS Catalina as the installer is not notarized for this OS version yet. Our R&D team is working on resolving the issue. In the meantime, as a workaround, try running the following command in the Terminal:
sudo spctl --master-disable

This will allow running apps from anywhere, and you'll be able to run the ReadyAPI installer. In this article, you can find more details:
http://osxdaily.com/2016/09/27/allow-apps-from-anywhere-macos-gatekeeper/

 

If this doesn't help, please open a new case here: https://support.smartbear.com/message/?prod=ReadyAPI



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Moderator

Re: ReadyAPI 3.3 installer crashes on macos after flash screen

Hello,

 

It seems to be a known issue with the ReadyAPI installer on MacOS Catalina as the installer is not notarized for this OS version yet. Our R&D team is working on resolving the issue. In the meantime, as a workaround, try running the following command in the Terminal:
sudo spctl --master-disable

This will allow running apps from anywhere, and you'll be able to run the ReadyAPI installer. In this article, you can find more details:
http://osxdaily.com/2016/09/27/allow-apps-from-anywhere-macos-gatekeeper/

 

If this doesn't help, please open a new case here: https://support.smartbear.com/message/?prod=ReadyAPI



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New Contributor

Re: ReadyAPI 3.3 installer crashes on macos after flash screen

The solution provided doesn't work for me. I cant submit a ticket either because i dont have the license number (currently using trial license). Since i cant install the app, i cant view the license.

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Moderator

Re: ReadyAPI 3.3 installer crashes on macos after flash screen

@maa1234,

 

Please select the "No, I am not a registered customer" option on the form:

chrome_2020-07-07_17-19-56.png

 

In this case, the license number isn't needed.



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Community Manager

Re: ReadyAPI 3.3 installer crashes on macos after flash screen

Thank you for the help Nastya!

 

@maa1234 I see that you are working with Support on this and, currently, they are waiting on some files from you to keep the investigation moving. 

Please keep working with them and also, the Community members would be grateful if you post the final solution here when you have it. Thank you.


Sonya Mihaljova
Community and Education Specialist

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