jhume's avatar
jhume
Regular Visitor
2 years ago
Status:
New Idea

Please return all AlertSite API results in UTC time

Currently any results from the AlertSite API are returned using whatever time zone is configured for the entire account.  The problem with that is that the widespread standard used by most tools/apps is to assume that API results are in UTC time.   Because of this, we are unable to pull data from the AlertSite API into tools like Grafana or Dynatrace, not without having some kind of custom script in between to modify the time fields to UTC. 

 

Please either change all API results to use UTC time, regardless of the account settings, or at least add a parameter to all API Requests to have the results returned in UTC time.  Or, maybe a setting in the Accounts page that toggles all API results to use UTC time?

 

Also, when I say UTC, I don't mean GMT, as that is a deprecated method of storing and displaying time, since GMT has to be adjusted based on whether or not Daylight Savings time is currently active.  UTC does not have this limitation, hence it's widespread use in nearly every modern database and/or API).

  • jhume's avatar
    jhume
    Regular Visitor

    Man, I'm revisiting this as we REALLY have a need to be able to query data into Grafana from AlertSite, but it just isn't possible without setting our ENTIRE account to use UTC time, which would make the web console extremely confusing for all users as they'd have to convert the UTC time to their own local time.