Template and Notifier Group additions to the console do not propagate to the InSite appliances, only to the remote locations. I would like consistency for notifications, having the notification templates work from all locations is much less confusing.
reference Case #00179969
I believe there is support within our latest Private Node (VM) options for custom templates, but you are correct in it not currently being available for our physical InSite appliances. The team is working on a new version for InSite that will bridge the gap in that and a couple other areas. I will keep you informed as more information is available.
