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FB's avatar
FB
New Contributor
2 months ago

Zephyr Squad test steps and execution test steps/attachments have disappeared

We identified that one of our zephyr squad tests, suddenly has no test steps or other details. What's even more alarming is, the past exectution of this test is also empty and has none of the steps or attachments there anymore. 

This has happened before, where test steps randomly dissapear and sometimes appear. Has anyone else seen this issue, and if so, how did you fix?
 
Thanks in advance!

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  • WendellG13's avatar
    WendellG13
    New Contributor
    2 months ago
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    We have had issues where our entire baseline test cases disappear, had it happen after maintenance, or some test cases disappear.  Admin has to re-index (metadata and executions) for the selected project, also clear cache and permission cache and that seems to resolve missing test cases. Hope this helps.

    • FB's avatar
      FB
      New Contributor
      2 months ago
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      Thank you for your response and suggestions. 
      We tried the above and still no luck. Smartbear are looking into it more, so hoping they have some more ideas.