TestsCases and related zephyr actions missing
Hello there, Over the weekend (probably due to some updated?) our test cases and related zephyr actions went missing from our project that is integrated with zephyr (attachment no.1). In addi...
Forum Discussion
Hi
There was a new version of Zephyr that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers.
Root Cause
We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlassian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available.
Next Steps
If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality.
We have reached out several times yesterday and today. A case was created. We have not had a response as yet to proceed with the following:
Next Steps
If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality.
Thank You!
Please post the case no /case ID that you have opened with us regarding this issue and we can get that expedited.
I've opened "Case #00493239: Zephyr test ticket type changed to Tect" and also didnt get any responce yet.
Can you please take care of it?It's been a week already and we are unable to conduct our testing activities, please resolve this issue ASAP.
