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Artem_Bondariev's avatar
Artem_Bondariev
New Contributor
19 days ago

Issue with Test Case Export (HTML with Attachments)

Dear Support Team,

Good day!

While performing a mass export of test cases using the HTML (with attachments) option, we noticed that only the attachments are being exported — the actual test case data is missing.

After manually checking and exporting the test cases one by one, we were able to identify a specific test case that causes the export to fail.

Could you please help us understand what went wrong and how this issue can be resolved?

Looking forward to your assistance.

2 Replies

  • Jaspinder's avatar
    Jaspinder
    New Contributor
    16 days ago

    Artem_Bondariev​  I am also facing the same issue.

    When I try to export the testcycle it got stuck. Its not exporting the test cycle.

    I tried for both CSV and HTML. Nothing is working. Are you also facing the same?

    Thanks

    Jas

    • Artem_Bondariev's avatar
      Artem_Bondariev
      New Contributor
      16 days ago

      Hi!
      Not quite. Try checking the version of your plugin and compare it with the latest available one.
       As an option, you can try re-indexing the specific project you're exporting from, or, alternatively, perform a hard re-index.