mohedano
21 days agoNew Contributor
Zephyr Essential for Jira Lost Our Test Executions
We are in the middle of a test cycle using 'Zephyr Essential - Test Management' for Jira to manage tests. We had built many test cycles tied to releases and executed many tests. The test cycle started roughly 10 weeks ago, so the data is not that old.
Now when I go into my cycle summary, my test cycles mostly show blank. 4 of 18 cycles kept their data, the rest now show as if no tests were ever planned or executed. This is the loss of months of test data.
Has anyone seen this before an been able to recover? Is there a direct support link for Zephyr Essential to open a ticket?