Forum Discussion

newbe's avatar
newbe
New Contributor
4 years ago

Firefox buttons problem.

Why Zephyr Scale buttons doesn't work on Firefox v 94.0.2 ? When try to click New button, there is no action with that. I allowed Jira to run all scripcts so there are no blockers. Month before was o...
  • alicjamajewska's avatar
    alicjamajewska
    4 years ago

    Hi Frank_Rahde and newbe 

    We received a response from Firefox, they confirmed it's a Firefox issue (https://bugzilla.mozilla.org/show_bug.cgi?id=1744773#c0) and provided a convenient workaround:

    The workaround is to set the `fission.autostart` setting in Firefox config page `about:config` for your current Profile to `false` and restart Firefox.
    New Firefox profiles have this value set to `false` by default, that's why creating new profile resolves the problem.
    Toggling the `fission.autostart` to `false` resolved the issue for us for the profile for which we faced the same problem with links.

    The alternative is to wait for fix to this bug:      https://bugzilla.mozilla.org/show_bug.cgi?id=1744321

     

    Best regards,
    Alicja 

newbe's avatar
newbe
New Contributor

Hi alicjamajewska 

Thaks for reply. Sadly clear cache doesn't work and I don't want to downgrade my ff.

alicjamajewska's avatar
alicjamajewska
SmartBear Alumni (Retired)
4 years ago

Hey newbe 

 

then switching to a different browser seems to be the last resort for now. 
We're still analysing the issue but based on our insights Zephyr Scale does not seem to be the root cause for that. 
I'll keep you informed if we have some other workaround or more information.

    • newbe's avatar
      newbe
      New Contributor
      4 years ago

      Hi,

       

      Nice thank you, but I have lots of data and extensions related to my profile so I don't want lost them.