Forum Discussion
CherylS
11 months agoNew Member
I ran into this issue and after contacting support the solution that was provided to me was the following
- Allow 3rd party cookies
- Disable tracking prevention
- Disable always use "Strict" tracking prevention
If like me your browser is managed by your organisation, it may not be possible to do some/all of these steps and also may conflict with you IT security policies (best to check before disabling them).
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