Forum Discussion
From the link you found:
"DPI Setting
The dots per inch (DPI) setting determines the size of objects and text displayed on your screen. Thus, the compared images must be captured at the same DPI value. The default value of the Windows DPI setting is 96 dots per inch."
...Must be captured at the same DPI value... sounds like you are stuck.
Can you adjust the DPI to be the same on both machines as a step before the comparison? Or is there some way to test a specific object instead of using the region/image?
I always question using any kind of image or region compare. While there are some cases when it is clearly necessary, usually there are other ways of checking visual compliance of the UX without having to resort to an image comparison.
Color, size, etc., can all be checked with object properties. If you are checking a web page, you can even do an object comparison of the document elements to check for different aspects of the page. You can compare positions of objects by checking their relative distance from the upper right corner of the screen. All sorts of ways to check without having to resort to an image comparison.