Forum Discussion

Leahy's avatar
Leahy
Contributor
5 years ago

WndClass: Transparent Windows Client

I am trying to check if this window has fully opened.  But I cannot get any details inside the window.  I have attached a screen shot of the object spy.  Niether of the methods below (Window and Wait...
  • tristaanogre's avatar
    tristaanogre
    5 years ago

    In my understanding, the "Transparent Windows Client" is actually the wrapper around an application that is service up by an application server like Citrix.  TestComplete cannot "drill down" into the contents of such an application because it is, technically, not running on the local machine but is, instead, running on a remote machines.

Leahy's avatar
Leahy
Contributor

Hello BenoitB,

 

Yes, I can interact (highlight etc) with rows, boxes etc inside the window.

I have the object mapped, child count is 0.

Yes, the app runs on an server.

Using the spy, only the outline of the page gets a red box.  Cannot focus on anything inside with either the "Drag to target" or the "Point and fix".

I need to wait until all items are loaded, this can take up to 1 minute....

BenoitB's avatar
BenoitB
Community Hero
5 years ago

Ok so i keep this:

- Perhaps a missing configuration in object mapping ?

 

But in your case, without working with u IRL it would be hard to help you. Need more infos about the app tested (name if it's a commercial one, made in wich langage ?, ..).

 

hmmm ... perhaps its a ActiveX component with an iexplore sub processs. I've already encountered this kind of **bleep**ty grid (Sage X3 v6). Look with a serious task explorer to find any subprocess of this application.

In this case, ... good luck because elements are created only when navigating inside the grid with keyboard ....

 

Can you make a right click of the grid and perhaps you have a form view instead a grid view ?

 

 

 

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    5 years ago

    In my understanding, the "Transparent Windows Client" is actually the wrapper around an application that is service up by an application server like Citrix.  TestComplete cannot "drill down" into the contents of such an application because it is, technically, not running on the local machine but is, instead, running on a remote machines.

  • Leahy's avatar
    Leahy
    Contributor
    5 years ago

    This application is run through a citrix client..

     

    I have tried a local copy of the applicaton (Hastus) and I can access inside the window with the spy....

     

    Its something to do with the way citrix is working.... dam !!

     

    I tried right clicking, but only get a sub menu, with details for that box etc....

    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      5 years ago

      Yup, exactly... TestComplete cannot spy inside of a Citrix served application.  To automate an application and have TestComplete be able to spy into it, both TestComplete and that application need to be executing on the same box.  TestComplete uses the memory space of the box on which it is running to be able to "see" the objects.  If that application is not running in that memory space (as is the case with Citrix), that's not possible.

      Sorry, man...  

      • Leahy's avatar
        Leahy
        Contributor
        5 years ago

        Thanks Robert,

         

        I wlll continue to do my  automated tests on my local copy.  And anything that fails I will test manually on the citrix server...

         

        Thanks again for your prompt advice !! 

         

        Lee