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New Contributor

9 years ago

Window 10 IE getting window inactive or Cannot Activate the items

After updated to Windows 10 i am running to this issue in the middle of the script. I am getting the error "Cannot activate xxx item" or "The window is invisible and thus cannot be activated". I ...

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Champion Level 3

9 years ago

What version of TestComplete are you running?

kiba
New Contributor
9 years ago
First I was running testcomplete Version 12.3 and IE11.674 but I test keep failing, so I downgraded my testcomplete version to 12.10 and it still failing.
- Marsha_R
  Champion Level 3
  9 years ago
  Have you checked all of this?
  
  https://support.smartbear.com/testcomplete/docs/general-info/configuring/windows-specifics.html
  - kiba
    New Contributor
    9 years ago
    Yes I follow all the IE browser setup step and disable Superfetch.
    https://community.smartbear.com/t5/TestComplete-Functional-Web/Window-10-IE-getting-window-inactive-or-Cannot-Activate-the/m-p/154992#M31255
    
    https://support.smartbear.com/testcomplete/docs/general-info/configuring/windows-specifics.html#testing-on-windows-10-and-later-operating-systems
    but it not resolved the issue.
    
    After some testing and debug with my co-worker this is what I see
    the script is only working when I open new IE browser, but if the browser is already running then the test is failed because it can't find the Object.