Forum Discussion

aoblong's avatar
aoblong
13 years ago

Verifying - connection error.

I have a lot of problems with Distributed Testing and Test Complete 9. I use Test Complete 9.1 trial version. I want to test if is possible to run distributed testing with Test Complete and  TestExecute. 

The slave machines are proper configured ( I mean - Firewall is disabled, TestExecute is intalled and Test Complete Service is running).


 


 

But when I add slave machine to network suite and try to verify or try to select Base Path Test Complete throws "an exception" = "Verification failed Communication error.". How can I investigate what is wrong with my Network Suite. Verification is passed between Master and Slave machine. 

Additional the verification process takes a lot of minutes - 15 minutes and somtetimes is ended with "Communication error". 



I use two Windows 7.











  • Edgar_Brodie's avatar
    Edgar_Brodie
    New Contributor
    13 years ago
    Hi SmartBear heroes!



    Distributed testing from my Win7 machine, which is on our company domain, I can do! To a machine that is not connected to our domain, that is... However, setting up a host in TestComplete for the actual Win7 test-machine that is (has to be) connected to the company domain, results in the Verification failed, Host1 (ipaddress): Communication error, (which eventually now, fills me with dread more and more...).   ;-)



    I have gone though the Message Verification Failed troubleshooting page, I have tried many combinations for domain and username (also with domain\username for example) and I keep hitting this commucation error wall.



    If I try 'normal' remote desktop from my machine (mstsc.exe) the dialogs accept the IP address of the Win7 test-machine and ourDomain\myUsername as user name to connect and after this my password is asked in the Windows Security dialog. Obtaining a Remote Desktop Session works because my account is administrator for this Win7 test-machine. I did try adding my account locally to the Remote Desktop User group, aditionally. Furthermore I tried testing with a local account on the Win7 test-machine, that was als added to the Desktop User Group... bu still no luck.



    • Any idea what might be keeping me from success?


    • Is there maybe logging from TestComplete related to the NetworkSuite, that I can check for the possible cause (for all I know I entered my password incorrectly the many times I re-entered my password ...

      not very likely though)


    ​Many thanks in advance for any tips!