Forum Discussion
Did the update not work for you?
I have a few test complete systems running.... including of course the one mentioned here.... on my other systems (and in the past this one also).... I could click Check for updates.... and if one was available... I could "simply" click one link and the update would begin.... as it has done with this machine previously and has worked like this on other machines just recently... very simple.... no special login etc...
Now, for this machine, it only brings me to the Smartbear website, where I would now have to login, find the appropriate download, download it and then install... requiring the additional steps etc. More time consuming, lol.
I am wondering why this machine now behaves differently than it has in the past? And why my other licensed machines still work as I expected... much simpler... Click Check for Updates.... if one exists, asks do I want to install/update, I click (or something similar) Yes, and the update begins. Very simple, quick and straight forward lol... plus I don't have to try and recall what my username and password are, lol.
Wonder why it is behaving different than it has in the past, and different than what my other systems do for updates?
- Marsha_R3 years agoModerator
You could try asking Support directly. Here's the link:
- rpfaucher13 years agoContributor
Thanks Marsha, I'll probably do that.
Take care.
Ron F.
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