Forum Discussion

Natasha_2012's avatar
Natasha_2012
Contributor
8 years ago

Unable to spy or select an infragistic treeview item on window 10, TC12

running my script on my new computer to window 10, I counter an issue that I cannot spy any tree item inside TreeView of Infragistics.Win.UtraWinTree.UltraTree, nfragistics.Win.UtraWinGrid  My scr...
  • Natasha_2012's avatar
    Natasha_2012
    8 years ago

    Hi All

     

    Thanks heaps for all your replies.  One of my work colleagues in here has figured out the issue.  My Set custom scaling level is scaling up to 250% and my screen resolution is 3840*2160

     

    Now Set custom scaling level is setting at 100% and my screen resolution is 1920*1080, it is working fine

tristaanogre's avatar
tristaanogre
Esteemed Contributor

What it sounds like is that the plugin for the control is either not installed or not active on your new machine.

 

On that machine, go to File | Install Extensions.  Expand the Common group and make sure that the plugin is present and selected.  See screenshot:

Natasha_2012's avatar
Natasha_2012
Contributor
8 years ago

No, it is not.  I have checked all this before. 😪

 

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    8 years ago

    So, is it not checked?  Or is it not present?  If it's not checked, that's easy. :)  If it's not present, not exactly hard, but a bit more involved.  You need to re-run the TestComplete installer and select "modify" and make sure you select that plug in.

     

    All machines that intend to run these scripts need to make sure this is done.

    • karthick7's avatar
      karthick7
      Contributor
      8 years ago

      Do Below Steps

      1)Kill Test complete and Application Processs

      2)launch Application and Run the Suite

      Then Highlight Object as Sys.highlightObject

      if object is not highlighted,it is name mapping problem

       

      or

      if object is highlighted ,its is method problem

      Use "CLICKITEM" OR "SELECTITEM"

       

      Regards,

      Karthick Raj P

      • Natasha_2012's avatar
        Natasha_2012
        Contributor
        8 years ago

        `

        The problem here that I used to be able spy my treeview item on Window7 but I cannot spy on window10 anymore.

         

        Howerver, if I look into my Object Browser Tree, I see my treeview item and I can create mapped object.  Those example I show was freshly created for this demonstrating  purpose, not old one.

         

        I cannot record of any treeview item selection like I do on Window7.   

         

        Please refer to the attachments for the spying issue that I have been mentioning

         

        Thanks heaps

        Nat