Hello everyone. I'm using TC11, Desktop application. I faced an issue which is unable to retrieve the table data by using table checkpoint. The error dialog can be referred in the attached image.
I have no idea what is the root cause of the error because I don't know is it the software problem or TC11 problem. Anyone know the way to get the reason and what is the technical information means??
Thanks a lot.
Did the error occur once and now you are able to go past that point or does the error occur every time you try this?
What the error means:
1) Was your application under test still running at this point? Some things in TestComplete can't be completed when the application under test is offline.
2) Here's the Open Application topic. See if any of this applies to your application under test.
https://support.smartbear.com/testcomplete/docs/app-testing/open-apps/about.html
3) If you get this far and can't find the problem, contact TestComplete Support directly. Here's the link:
https://support.smartbear.com/message/?prod=TestComplete
The error occur everytime and then the tested application will be closed. The others part do not have problem, just the table data cannot be read and extract.
Okay, that's your answer to part 1 of the error.
Did you go through part 2, particularly the section on "How to Check Whether an Application Is Open"?
