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Tambo's avatar
Tambo
Occasional Contributor
8 years ago

Unable to obtain the popup menu for item during playback

Hey all, I'm currently migrating TestComplete scripts to a new environment and the .net applications are having difficulties with menu items. The log error messages are "Cannot obtain the popup menu ...
Tambo's avatar
Tambo
Occasional Contributor
8 years ago

The real issue was windows scaling. I was able to get the tests to work again on the 4k monitor by changing the application compatibility properties for Override high DPI scaling behavior.

tristaanogre's avatar
tristaanogre
Esteemed Contributor
8 years ago
That's interesting... do you, perchance, in your "Click" actions, have any values in the parameters of Click other than -1?
  • Tambo's avatar
    Tambo
    Occasional Contributor
    8 years ago

    Click actions are as follows:

    def Click(ClientX = -1, ClientY = -1, Shift = 0)
    • tristaanogre's avatar
      tristaanogre
      Esteemed Contributor
      8 years ago

      Wait... you defined your own click action?  Or are you trying to overload TestComplete's click action?  Neither one does the actual click... what's your actual code look like where you are clicking on the menu?  I'm assuming you recorded it so it probably has values in there that are not -1.

      • Tambo's avatar
        Tambo
        Occasional Contributor
        8 years ago

        Oh sorry I misunderstood. The clicking code is:

         

        mainForm.StripMainMenu.Click("File|Print") 

        When the code was not working it looked as though the File menu option was being hovered but never clicked.