Forum Discussion
AlexKaras
Champion Level 3
Hi,
> I've had already contacted the support [...]
Just to be on the safe side: have you contacted Support via the mentioned https://support.smartbear.com/message/?prod=TestComplete form? It is essential for the initial problem submission to use the form, but not just to mail to support address.
Marsha_R
7 years agoModerator
Yes, what AlexKaras said. I've never had to wait more than 24 hours for a response from Support and that's only because of time zone difference.
- anhvu7 years agoFrequent Contributor
I got the same issue, too.
and after instrumented it manually via Android Studio, I got "Unable to load the Android application package." when tried to deploy the app to the devices.
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