Forum Discussion
Chrome was already installed. I installed TestExecute after Chrome. I just uninstalled everything and installed Chrome, then TestExecute and the extension is still not showing up. I am doing this on a VM and using a License Manager on a separate Server. I also verified that the Web Module is enabled and available for this machine.
Just covering all the bases... have you tried this?
If you remove SmartBear Test Extension from Chrome, it will be blacklisted and TestComplete will not be able to automatically reinstall or update it. In this case, to reinstall the extension:
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From Chrome’s main menu, select Settings and switch to the Extensions page.
-- or --
Navigate to the chrome://chrome/extensions/ page.
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In the <Program Files>\<Common Files>\SmartBear\tcCrExtension\<alphanumeric_ID> folder, locate the SmartBear Test Extension file - the tcCrExtension.crx file.
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Drag the tcCrExtension.crx file to the Extensions page in Chrome.
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Confirm the installation when prompted.
- cauline9 years agoContributor
I tried that. The extension didn't even exist. I then tried to manually install, but I get a 'Could not install package: 'COULD_NOT_GET_TEMP_DIRECTORY' message in Chrome.
- tristaanogre9 years agoEsteemed Contributor
So, you don't even have the tcCrExtension.crx file in the indicated folder? That IS strange.
What level of user privilege do you have on the VM? I'm assuming you're configured with local admin access. It does, certainly, sound like something's screwy with your installed.
Verify, what version of TestExecute are you installing?
HKosova, any thoughts as to what's going on here?
- cauline9 years agoContributor
Version 12.20.1005.11