Forum Discussion

sathish_subrama's avatar
sathish_subrama
Occasional Contributor
5 years ago

unable to enable OCR in test complete

unable to enable OCR in test complete. In FILE->Install extension-> when i enable ocr it ask for license window, when i enter valid liscence its swhoing as "Already used in the computer".    retry...
  • Wamboo's avatar
    Wamboo
    5 years ago

    Hi,


    TestComplete has two types of licenses: a Node-Locked License or a Floating User license, check what kind of license you use.


    Log on to http://localhost:1947 and try to check some information about your "already used" licenses.


    But... what I recommend is to write a ticet to support SmartBear. They work really fast and have more information about your licenses than you can really find yourself.

Wamboo's avatar
Wamboo
Community Hero
5 years ago

Hi,


TestComplete has two types of licenses: a Node-Locked License or a Floating User license, check what kind of license you use.


Log on to http://localhost:1947 and try to check some information about your "already used" licenses.


But... what I recommend is to write a ticet to support SmartBear. They work really fast and have more information about your licenses than you can really find yourself.