I found what seems to be the problem on Windows 10. This is what I sent to SmartBear support, and making this change has worked for us.
It looks like I found the group policy setting that needs to be changed, “Require use of specific security layer for remote connections”. This setting is Not Configured by default and I confirmed that’s it’s set the same in Windows 8 and the connection from TestComplete works on Windows 8. From reading online it seems Windows 10 changed the how this setting works by default. My initial feeling is you’ll need to tell people to change this setting on Windows 10 to Enabled and Negotiate. I did not find anything in the TestComplete help that referenced this setting.
This solution worked for me as well. Thanks.
SmartBear should update their documentation to include this requirement for windows 10 machines.
