And yes, definately C++/MFC and not .Net. The main class in the C++ code is CMFCRibbonBar.
Champion Level 3Can you verify your application is fully supported based on the information given here Supported Development Tools | TestComplete Documentation
Also see Desktop Application Testing | TestComplete Documentation - you might need to do some pre-requirement setups first, and Object Identification | TestComplete Documentation. See https://support.smartbear.com/testcomplete/docs/app-testing/desktop/missing-debug-info-message.html
I suggest you create a new project, and try and get TestComplete to identify individual UI controls in your application first. Switch between enabling and disabling MSAA/UI Automation *, and switch to Advance View, and not Basic View.
Enable or disable this only, and to not add items to this listThis is to ensure and verify TestComplete can support your application.
Champion Level 3I've created a MFC application which uses CMFCRibbonBar, and I'm also struggling to capture the sub-menu items, as it keeps getting destroyed when it loses focus while clicking on Object Spy. So I'm not able to query any of the Params.
This is a lot difficult than the WPF application!
Would you be able to open a support ticket via https://support.smartbear.com/testcomplete/message/ and hopefully, their support team should be able to come up with a possible solution.
I opened a support ticket with SmartBear, I sent them my test application that has nested menus in it and a video showing what the problem is. Here is the response I got back so far:
Monday, August 18, 2025:
Thank you for your patience.I wanted to follow up here to inform you I was able to start up RibbonsTester1 and confirmed I was able to reproduce the issue. I will update you here on my findings. Thanks again.
Hopefully they can find a solution..
