Forum Discussion

JohanH's avatar
JohanH
Occasional Contributor
9 years ago

TestedApp.Close return value is None in Python

  Hi,   The help[1] stated that TestedApp.Close() should return True if the app was closed within the auto timeout time, False otherwise. In python the returned value is None ('Undefined')   Thi...
help
Python
  • JohanH's avatar
    JohanH
    9 years ago

      Hi,

     

    My bad! :smileyembarrassed:

     

    I looked at the wrong Close method...

     

    As my example showed I was using the return from TesteApp.Run(), which is a Process object. Process objects do have a Close and Terminate method but they return None. Why they do not return the more accessible True or False is another question. You have to use p.Exists or p.IsOpen to figure out if the call to Close (and Terminate) succeeded in closing the app/process.

     

    https://support.smartbear.com/viewarticle/71647/

     

      BR, Johan

dbattaglia's avatar
dbattaglia
Contributor
9 years ago

For all the users that are not reading this particular discussion thread, how are they going to know that they need this patch to fix a known issue?

 

Did you send out an email to all registered accounts?

I did not see one.

  • malj's avatar
    malj
    Contributor
    9 years ago

    Good question! I did not get any notifications about this patch or any other patch. Also, where are known issues and/or available patches listed?

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago
    dbattaglia wrote:

     

    Did you send out an email to all registered accounts?

     

     

    Hi Guys,

     

    Any patches we create for TestComplete are normally included in the next maintenance update of the product, and all our clients receive them automatically when they upgrade. Most of the time, a specific patch is needed by one or two clients only, since it solves a very specific issue. That’s why we do not send client notifications.

     

    If you have any issues with TestComplete, you can either ask about them in this Community or open a support case – we’ll analyze the situation and provide a patch if required. This normally works better than trying to figure out which patch you may need.

     

    JohanH, could you please confirm if the patch you applied has resolved all the issues you have with Python.

    • JohanH's avatar
      JohanH
      Occasional Contributor
      9 years ago

      TanyaYatskovska

       

      Hi Tanya,

       

      As I stated, perhaps vaguely and unclear, is that the patch did not fix this issue. Please see my two post before this one.

       

      BR, Johan

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        9 years ago

        Hi Johan,

         

        Thanks for the explanation. This is sad to hear that the patch didn't help. I can suggest that you contact our TestComplete Support Team – they will investigate the behavior and provide you with a solution.