Forum Discussion

farangkao's avatar
farangkao
New Contributor
10 years ago

TestCompleteService11.exe randomly uses Full CPU once a day

Since i've installed TestComplete, i have a nearly daily occurance, that my CPU is going to 100%.   It's always the TestCompleteService11.exe that is doing that.   This happened during the Trial...
farangkao's avatar
farangkao
New Contributor
10 years ago

Thanks Tanya,

 

I'm using 11.30, i've created a Ticket.

 

  • jeeejay's avatar
    jeeejay
    Contributor
    10 years ago

    Hello,

     

    I am noticing the same behavior as well. Even I am running 11.3 and on a floating license. Was there any resolution? Can I track the details of the ticket? Please respond. Thanks!

     

    - GJ

    • joseph_michaud's avatar
      joseph_michaud
      Icon for Staff rankStaff
      10 years ago

      Check that nothing else is using the same ports as TestCompleteService11.  By default they will be 6090-6092 (unless you've changed them).  Also, if your company is using a port scanner to test for open ports, this might interfere with the service as well.

      • jeeejay's avatar
        jeeejay
        Contributor
        10 years ago

        Hello Joseph,

         

        Thanks a lot for the quick response. I have started a conversation with our company's IT team and will find out details about the ports and port scanning as well.

         

        Just curious to know the role of the process/service. I understand that it would be required by the Network Suite project item. Is there any other significant feature that would not work properly if I 'stop' the service?

         

        - GJ