TestComplete/Execute extension fail to work

Question

Chrome version&nbsp;63.0.3239.108TestComplete version: 12.42.3048.7 x64&nbsp;We have installed new testcomplete and testexecute, due to email about corrupted extension about 3 weeks ago.Today extensions stopped working, on some of our machines. Smartbear test extension seems to be corrupted again.After adding extension folder (using drag and drop)&nbsp;C:\Program Files (x86)\SmartBear\TestComplete 12\x64\Bin\Extensions	cCrExtensionto chrome, every time chrome is launched pop-up show up with information:"disable developer mode extensions"appear.TestComplete/Execute still don't "see" chrome.&nbsp;&nbsp;

tristaanogre · Answer

I just tried same version of Chrome and TC 12.42 and it's working on my end.&nbsp; So, this is probably something a bit more complex.&nbsp; Please contact SmartBear support directly.&nbsp;

ak_qa · Answer

I am waiting for SmartBear support response, but strange thing is that re-installing TestComplete didn't help. This time chrome extension is not installed at all and we are not able to add id manually using this manual:

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome-extension.html#Reinstalling

Because there is no such file as "tcCrExtension.crx" in TestComplete folder...

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TestComplete/Execute extension fail to work

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