Forum Discussion

porites's avatar
porites
Occasional Contributor
7 years ago
Solved

TestComplete/Execute - Provider issue when test launched with Jenkins

Hello Guys,   I'm facing an issue when my TestComplete test is launche on my VM using a Jenkins Job. [TestComplete] [WARNING] Error: Provider cannot be found. It may not be properly installed.   ...
  • porites's avatar
    porites
    7 years ago

    working fine with the 1.9v of TestComplete Jenkins PlugIn.

porites's avatar
porites
Occasional Contributor

Hi,

 

Humm I think I found the root cause.

By Jenkins a TestcompleteService is used and as the system of my target machine is a Win32bit, the service called is a 32bit service.... Not compatible with the Oracle driver installed for TestExecute (64bit).

 

When I manually launch the test, any service called, only an interaction between TestExecute (64bit) and the Oracle driver (64bit).

 

I will try to use another slave machine with a Win 64bit and let you know if I'm facing the same issue.

P

porites's avatar
porites
Occasional Contributor
7 years ago

Same issue with a 64bit slave machine.

 

config:

Slave: Windows 2012 R2 (64bit)

TestComplete: 12.40 (64bit)

Oracle Driver: 12.01 (64bit)

 

Status of test manually launched --> OK (any provider issue)

 

Status of same test launched by jenkins job --> KO (provider issue)

 

Potential root cause: TestComplete Jenkins Plugin

 

Actually used: v1.8 - 64bit version not managed

Next step: upgrade of the plugin in v1.9

 

I will let you know :-)