Forum Discussion

hiepwork08's avatar
hiepwork08
Contributor
4 years ago

TestComplete not support Chrome Browser

Hi, I am using the following products: Chrome version 90.0.4430.212 (Official Build) (64-bit) TestComplete 14.81.217.7 x64   However, I am getting the message which says SmartBear Test Extension...
  • delink's avatar
    delink
    4 years ago

    If this is about Web testing (since this is posted in Mobile Applications), I had to overcome a quite similar issue with this warning.

     

    Solution:

    * Re-install TestComplete (the installation should reset the browser plug-in)

    * Ensure the Chrome plug-in is automatically installed and enabled after the re-installation (works for Edge, etc. as well)

     

    Generally, if you have issues with the browser plug-ins (group policies, unable to change config of the plug-in, etc.), just re-install TC.

delink's avatar
delink
Occasional Contributor

If this is about Web testing (since this is posted in Mobile Applications), I had to overcome a quite similar issue with this warning.

 

Solution:

* Re-install TestComplete (the installation should reset the browser plug-in)

* Ensure the Chrome plug-in is automatically installed and enabled after the re-installation (works for Edge, etc. as well)

 

Generally, if you have issues with the browser plug-ins (group policies, unable to change config of the plug-in, etc.), just re-install TC.

hiepwork08's avatar
hiepwork08
Contributor
4 years ago

Oops must have selected the wrong settings. Question was for web-based testing on desktop not mobile.

I will give your suggestion a try.

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    4 years ago

    Thank you delink 

     

    hiepwork08 Did this work?