Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
5 years ago

Testcomplete hangs after renaming testitems .

1.Create new test item under the Script . 2. Import some functions 3. Rename the test items created in Step 1   Got the error  List index out of bounds (4). If we tried to close the pop up windo...
  • sonya_m's avatar
    sonya_m
    5 years ago

    Hi nisgupta , I think tristaanogre is right and contacting TestComplete Support is the best way to approach this.

     

    You can also collect reports about the hanging for our Support Team using the Report Generator tool.

    Having the reports at hand should make the investigation much more efficient. Also, we will greatly appreciate if you share the results of the investigation with us! Thank you.

     

     

tristaanogre's avatar
tristaanogre
Esteemed Contributor

Version of TC?

 

Also, these kinds of errors are probably better addressed by the specific SmartBear support.  I doubt that, with the nature of the error, there's anything that the user-base of the forums can address.

nisgupta's avatar
nisgupta
Valued Contributor
5 years ago

version is 14.30

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    5 years ago

    Hi nisgupta , I think tristaanogre is right and contacting TestComplete Support is the best way to approach this.

     

    You can also collect reports about the hanging for our Support Team using the Report Generator tool.

    Having the reports at hand should make the investigation much more efficient. Also, we will greatly appreciate if you share the results of the investigation with us! Thank you.