Forum Discussion

t_loupy's avatar
t_loupy
12 years ago

testcomplete close application suddenly

Hi , 



when TC try to call down a Delphi window , the applciation shut down suddenly with this error message "Application has stopped unexpectedly…Please try again..>Force Close"

Any idea ? 



Thx,

Loubna.
  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    12 years ago

    Hi Loubna,


     


    Please make sure that you are using the latest TestComplete version - v. 9.30.


    If the problem persists, please follow the steps below to help our R&D team investigate the issue:


     


    1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.


     


    2. Select the "Launch/attach to TestComplete" option.


     


    3. Run another instance of the Report Generator tool.


     


    4. Select the "Track application launch" option, specify your application executable name and click Next. The Report Generator tool will wait until the application is launched, and then will track all events in it.


     


    5. Reproduce the problem.


     


    6. Click the "Generate..." button in all instances of the Report Generator tool and save reports to a local folder.


     


    7. Send the reports to our TestComplete Support team.