Forum Discussion
Hi Allan
This seems to be related to the Chrome web browser you are working with. Have a look at some of the tips below
Tip 1: Log in to the portal
If you recently connected to a new Wi-Fi network, try logging in.
- Go to any site that loads the web address with
http://at the beginning. - The Wi-Fi portal log-in page should be reloaded.
- Log-in to the portal to access the internet.
Tip 2: Try opening the page in incognito mode
Open the page in an incognito window. If it works there, it means one of your extensions is causing the security problem and you should remove it. Learn how to turn off an extension.
Tip 3: Update Windows
If you're using a Windows computer, make sure your operating system is up to date and has the most recent service packs installed.
Tip 4: Temporarily turn off your antivirus
If you have any antivirus software on your computer that provides "HTTPS protection" or "HTTPS scanning," it might be interfering with the browser's ability to provide security. Turn it off for now to see if it fixes the problem. If that works, you'll need to turn off this feature to use secure sites.
Remember to turn your antivirus program back on when you're done.
These tips were taken from Google support
Regards
Damien