Hello Julia,
Sorry, i have no possibility to send you an application but i can provide you information on above mentioned questions:
1. What operating system are you using? Do the problems you describe occur on other operating systems?
I'm using windows 7(64bit). No, the problems have never occur,in addition everything worked properly on previous version TC 8.7
2. Is .NET Framework 4 installed on your computer? What .NET Framework version is the application under test compiled for?
Yes, .NET Framework 4 installed on our computer. This .Net framework version is necessary for work with our application.
3. Does your application under test contain only managed code, or does it use unmanaged code to implement UI elements?
Only managed code
4. What do you mean by saying that the application is shown as not Open? Does TestComplete provide access to the application's internals in the Object Browser? Are the controls not recognized during test recording or playback?
Yes you're right,sometimes when i open application, the icon-OpenAppliction is not shown right on the process.TestComplete does not provide access to the application's internals in the Object Browser. I don't know what it depends on.
5. Does the issue with the application openness occur when you launch your application under test before or after you launch TestComplete?
As i remember it occurs after launching TestComplete, there are could be another cases though .
When the issue with the application openness occurs again, please do the following:
I will send you all necessary information ASAP.
Thanks in advance!
Best regards,
Egor
