Forum Discussion

nimishbhuta's avatar
nimishbhuta
Frequent Contributor
6 years ago
Solved

TestComplete : Unable to capture complete screenshot in the disconnected remote desktop

Hello,    I am using TestComplete Picture object to take the screenshot, save in the clipboard and then save into the excel file sheet.  Below is the sample code :-  Set oPict=Sys.Browser("ie...
nimishbhuta's avatar
nimishbhuta
Frequent Contributor
6 years ago

Hi, 

 

I tried with the PagePicture method but the result is the same it shows partial image. As, I am using tscon it command it shows desktop console of that virtual machine, so not sure if it has become low resolution.

 

I have attached the file to show how the images looks with connected mode and disconnected mode. 

 

 

 

 

 

AlexKaras's avatar
AlexKaras
Community Hero
6 years ago

Hi,

 

Hm-m-m... I don't see any partial image. What I see is web page that does not fit into browser's viewport and thus must be scrolled using scrollbar.

I think that this is in line with my guess.

Try to shrink browser window and check if scroll bar appears. Then talk to your designers/developers and ask them how page must respond when the size of the viewport is changed. Considering that not the whole page must be scrolled but just a part of it I think that .PagePicture() method will not help in your case.

At the moment I am pretty sure that desktop resolution set in the Administrator's profile is less then the resolution set for your current user profile.