Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
5 years ago

Testcomplete - mozilla firefox is disabled error appear

We got some issue while running test on TE machine 

 

1. Authentication window pop up again even after enetring the username and password .

2. The Window mozilla firefox is disabled .

 

Any idea what is causing this issue. 

 

Thanks

NG

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    5 years ago

    Hi,

     

    I think that the root problem is indicated by the message that precedes the error about disabled window - you should configure Firefox so that its process does not stay in the system after all browser windows are closed.

     

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      5 years ago

      AlexKaras 

      Thanks for the updates

      I am killing the firefox browser process through the testcomplete script. Before starting any tests we use the following code in the script.

       

      BrowserConfig.killProcess("iexplore");
      BrowserConfig.killProcess("firefox");
      BrowserConfig.killProcess("chrome");

      • AlexKaras's avatar
        AlexKaras
        Champion Level 3
        5 years ago

        What if you try to kill Firefox right after closing its window? (I.e. before the line of code that triggers the error in test log.)

        Though my preference is to configure browser to not stay in memory when all its windows are closed.