Forum Discussion

rkpatnaik's avatar
rkpatnaik
Occasional Contributor
7 years ago

Test Visualizer doesn't capture screenshot for any user action

Hi,   While recording, Test Visualizer is unable to capture any screenshots for any of the user actions. I have attached a screenshot of the same and Test Visualizer settings that I have in Project...
Visualizer
  • rkpatnaik's avatar
    rkpatnaik
    7 years ago

    Hi All,

     

    Thanks for all the recommendations, but the issue was with the default location(somewhere in the network) where the screenshots were saved and TestComplete was unable to fetch the files from that location. I saved the project in local machine and now Test Visualizer displays all the screenshots.

     

    Thanks.

rkpatnaik's avatar
rkpatnaik
Occasional Contributor

Thanks for your reply.

This happens as soon as I finish a recording. I tried to uninstall TestComplete and again install it, but this issue still persists.

tristaanogre's avatar
tristaanogre
Esteemed Contributor
7 years ago

It could be a permissions problem with your environment.  The visualizer images are saved to a subfolder of where the test code is stored so it's entirely possible that something is blocking the save of those images.

  • Marsha_R's avatar
    Marsha_R
    Moderator
    7 years ago

    Visualizer files are pretty big.  Do you have enough space on the drive for them to be saved?