TC7 slowness when populating text fields

We are also having this issue. Characters are being entered into text fields about once every 30 seconds. Any help is appreciated.

Hi all,





What kind of fields are filled in when you face the issue? In case you are testing a web application and using the IE7 or IE8 browser, you can face a slow typing issue due to browsers' specifics. Please see the Simulating Keystrokes in Browsers help topic for details.





Also, the slowness problem can occur when you run the AUT under different user accounts. Please see the Testing Applications Running Under Another User Account help topics for more information. Is it the case?

We've recieved the slowdown issue with any textbox, including typing in the Windows 'Run' command box. It seems to occur quite randomly, on multiple server machines.

We too experience this issue. It happens periodically on any of our 4 test machines. None of the suggested fixes work. Any suggestions would be appreciated.

Hi all,





To help us investigate the issue, we need more detailed information from each of you. Please submit your requests via our Contact Support form. In your messages, provide the following information:





1. Can you reproduce the issue with Notepad or the 'Run' command box as Sean? How often does the problem occur in this case? We would appreciate it a lot if you sent us simple steps to reproduce the problem. 





2. Please send us detailed information on your system. To collect the information, run the msinfo32 utility (Start | Run...), save the information it provides to an *.NFO file (File | Save...) and send it to us via our Contact Support form.





3. To help us collect more information about the issue, please follow the steps below:





    1) download the Debugging Tools for Windows package from:

        http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

        and install it;





    2) when TestComplete hangs, open the "Start | Run..." dialog and execute the following command:

        "C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"





This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.





    3) correct the dump file name in the above command line (for example, change it to Dump2.dmp), and execute the command again;





    4) for every execution delay to enter a symbol, repeat step 3 three or five times;





    5) send us all of the generated dump files.









We are waiting for your feedback. Thanks in advance.

I'm having a similar problem in TC6.53.  I just set up a second test server to run the same exactly project suite that I have been running for months, but for some reason on this second server when it types text (via Sys.Keys) it types one character every 10 seconds.  I already verified that the project settings has the keyboard press delay set to 1ms.  Has there been any resolution to this issue?

Jessica,

Thanks Sean.  Rebooting my machine seems to have fixed it for now but I'll keep an eye out for it too.

We had the issue occur this morning and sent 10 .dmp files as well as the requested .nfo file.