Forum Discussion
Hello Anand,
Thank you for the information.
Could you please specify the approach you use to test your Flash application? Do you use FlashInjector, the Runtime Loader utility, or is your tested application compiled with the FlexClient Library?
Also, could you please check whether the issue persists on the latest version of TestComplete - 9.0? If you need a free trial version of TestComplete 9.0, you can request it on the Free TestComplete Trial page of our web site.
We would also appreciate it if you collected some dump information we could use to investigate your problem. To do this, please follow the steps below:
1. Download the free Debugging Tools for Windows package from:
http://msdl.microsoft.com/download/symbols/debuggers/dbg_x86_6.11.1.404.msi
and install it.
2. When TestComplete hangs while waiting for your object, open the "Start | Run..." dialog and execute the following command:
"C:\Program Files\Debugging Tools for Windows (x86)\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\TCDump1.dmp;q"
This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\TCDump1.dmp" dump file. After the dump is written, WinDbg will be closed.
3. Wait for two minutes.
4. Repeat steps 2-3 twice more (but correct the dump file name in the command line).
5. Send us all of the generated dump files.
Thanks in advance.
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