Forum Discussion

jana_horackova's avatar
jana_horackova
New Contributor
9 years ago

SmartBear licenses - disable due to cloning -> re-activation problem

Hi SmartBears,   I have a problem with our licenses for TestExecute and TestComplete licenses. This problem occured at July  1, 2016, when after start of testComplete or TestExecute application thi...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    9 years ago

    Hi Jana,

     

    Thanks for posting your question here.

    However, to resolve it, we need to know more license details from you. Thus, could you please submit the issue to our TestComplete Customer Care Team? 

    http://support.smartbear.com/product-list/

    Once you fill in the Contact Form, you can chat with our support engineers online.

    Thanks in advance.

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Jana,

 

Thanks for posting your question here.

However, to resolve it, we need to know more license details from you. Thus, could you please submit the issue to our TestComplete Customer Care Team? 

http://support.smartbear.com/product-list/

Once you fill in the Contact Form, you can chat with our support engineers online.

Thanks in advance.

jana_horackova's avatar
jana_horackova
New Contributor
9 years ago

Hi Tanya,

 

thank you for your answer and reaction.

Now, I communicate with Debra from SmartBear Customer Care team, through Case #00182313. I think, that our problem we will solve through the Case only and this Message line here we can close.

 

Thanks and regards,

Jana