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detached310's avatar
detached310
New Contributor
3 days ago

SmartAssist makes it impossible to reach support

Am I the only one getting the impression that SmartAssist omnipresence as a gatekeeper, makes it impossible to simply open a Case with support? Coupled with its useless advices, which take many expl...
detached310's avatar
detached310
New Contributor
3 days ago

Of course it is working now as I am trying to reproduce it... 😉

Thanks anyway for the confirmation that it is supposed to work, and be possible to create a case that way.

Just continue talking to SmartAssist once it has displayed the summarize page with the all assistance sources...