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Sri1's avatar
Sri1
New Contributor
6 years ago
Solved

Runtime-398Error

Hi,

I am automating desktop VB application. I get 'Runtime-398 error' while navigating from one screen to another screen in the application.
Need help in this regard.

Thanks,
Srini

7 Replies

  • BenoitB's avatar
    BenoitB
    Community Hero
    6 years ago
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    tell us more about the app then.
    As tc make hook and deep memory inspection, perhaps a security system is the cause ?
    if you google about this error, apparently its linked to VB and initialize page event
  • Wamboo's avatar
    Wamboo
    Community Hero
    5 years ago
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    Hi Sri1

     

    Can you record this bug and send it to SmartBear support group?

     

    We had a bug like this once, but we didn't manage to repeat it and I remember that it blocked us from executing the tests at an important moment.

     

    I wouldn't want it to happen again or maybe I can fix it from SmartBear's side and as you can repeat it in the app it will be very valuable for everyone.

     

    • sonya_m's avatar
      sonya_m
      Icon for Alumni rankAlumni
      5 years ago
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      Thanks everyone for helping!

       

      Sri1 This might indeed require investigation on the Customer Care side. Please raise a ticket here.

      Let us know the results of the investigation when you get them, too:smileyhappy:

      • sonya_m's avatar
        sonya_m
        Icon for Alumni rankAlumni
        5 years ago
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        Hi Sri1 any updates on this?

         

        I wasn't able to locate you support ticket. Please let us know if you require any further help. Thank you!

  • Sri1's avatar
    Sri1
    New Contributor
    6 years ago
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    Hi,
    I get this Runtime-398 error in the application itself when I run it from test complete whereas the application works perfectly fine when I do it manually.

    Regards,
    Srini