Forum Discussion
tristaanogre
14 years agoEsteemed Contributor
Simon,
Direct e-mails to support are usually put on a very low priority as they have to take care of prioritized, ticketed requests first.
To create a support ticket, go to http://smartbear.com/support/message/?prod=TestComplete to fill out a ticket request.
As for here on the forums, the SmartBear folks have replied with a couple of suggestions, have they worked?
Each grid type has different characteristics, etc, that TC can work with. You can read more about working with grids in TC at http://smartbear.com/support/viewarticle/13207/. Note, as the SmartBear folks noted above, that not every grid type is supported in these methods so there may be time when you're going to have to utilize certain native controls and/or properties and write your own code to find and click on specific rows and columns.
Direct e-mails to support are usually put on a very low priority as they have to take care of prioritized, ticketed requests first.
To create a support ticket, go to http://smartbear.com/support/message/?prod=TestComplete to fill out a ticket request.
As for here on the forums, the SmartBear folks have replied with a couple of suggestions, have they worked?
Each grid type has different characteristics, etc, that TC can work with. You can read more about working with grids in TC at http://smartbear.com/support/viewarticle/13207/. Note, as the SmartBear folks noted above, that not every grid type is supported in these methods so there may be time when you're going to have to utilize certain native controls and/or properties and write your own code to find and click on specific rows and columns.