14 years ago
Registration is VM Situation
Hi When we take a snapshot of a machine that has Testcomplete and Testexecute installed and deploy that package to another VM, that VM still requires us to register Testcomplete and Testexecute. Is...
Syed,
I guess, you are using a TestComplete trial version (Node-Locked) activated on a virtual machine, right?
I think, this is the specifics the Sentinel HASP licensing modules' functioning (TestComplete's licensing subsystem uses them). When you activate a license on a virtual machine, the license "binds" to certain characteristics on the physical machine, on which this VM is running. If you move a VM snapshot to another machine, these characteristics change, and the licensing modules "think" that you don't have the license. This is how Sentinel HASP works. This situation is similar to what happens when you activate a trial license on a cloud computer (see more here: http://smartbear.com/products/qa-tools/automated-testing/how-to-activate-trial-licenses/#Cloud).
A possible solution is not to move the VM snapshots, but as far as I understand, this doesn't suit your needs. I'd suggest that you contact the Support Team and ask them for a solution. If you have a commercial version, please specify your customer ID.