Forum Discussion
My gut is telling me it's simply because you have specific coordinates for your actions as opposed to letting it use the default which will click the middle of the object.
Try replacing:
Call Aliases.browser.pageCrystalReportsViewer.panelCrystalreportviewerMb.HoverMouse(699, 276)
with
Call Aliases.browser.pageCrystalReportsViewer.panelCrystalreportviewerMb.HoverMouse()
That being said, even if this fixes the specific problem, relying entirely on record / playback with auto generated name mapping is asking for unreliable tests. Automation still requires some upfront investment on the automation developer. Recording and auto name mapping is great to explore and get familiar with Test Complete and how it sees your application, but it should NEVER be used as final version of your test asset.
I highly suggest you read through every part of the following documentation:
https://support.smartbear.com/testcomplete/docs/testing-with/object-identification/index.html
https://support.smartbear.com/testcomplete/docs/app-objects/simulating/index.html