Forum Discussion

jimpson's avatar
jimpson
Contributor
10 years ago

Why could TestComplete/TestExecute fail to work with IE 11 in a Windows Server 2012 R2 environment

I have an environment full of Server 2012 R2 Machines.  If I force the GPOs down on them and restart them, TC/TE will work.  If I neglect to force the GPO down (which shouldn't make a difference), TC...
jimpson's avatar
jimpson
Contributor
10 years ago

Here is the error I get when I shutdown TE after a system restart:

 

aqCommError.PNG

 

Once I restart the TE client when this error occurs, I can continue as I would have been able to normally.

jimpson's avatar
jimpson
Contributor
10 years ago

Here is a list of the things I have tried to remedy this situation:

 

-Uninstall / Re-install TE with admin privileges

-Manually start TE (This works)

-GPO start TE from the executeable path (doesn't work)

-GPO start TE from a custom link path that permits admin level privileges (doesn't work)

-Scheduled Task start TE (doesn't work even when launched with highest privileges

-Batch file start TE (doesn't work)

-Delayed Scheduled Task start TE (doesn't work)

 

Is there a debug mode for TE that would allow me to see why this aqComm.dll is failing?  If I could see that, I could possibly fix any potential permisssions issues with the app, or provide more information about what might be causing the issue...

  • TanyaYatskovska's avatar
    TanyaYatskovska
    Icon for Alumni rankAlumni
    10 years ago

    Hi,

    You can try using the ReportGenerator tool shipped along with TestComplete and TestExecute. Here are the steps to get the crash report:

    1. Run the Report Generator tool located in <TestExecute>\Bin\ReportGenerator.exe.
    2. Select the "Launch/attach to TestExecute" option.
    3. Reproduce the problem.
    4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.

    To help you resolve the issue, I would recommend that you contact our Customer Care team and send them the report, as well as the description of the issue: http://support.smartbear.com/product-list/