Forum Discussion
So, you don't even have the tcCrExtension.crx file in the indicated folder? That IS strange.
What level of user privilege do you have on the VM? I'm assuming you're configured with local admin access. It does, certainly, sound like something's screwy with your installed.
Verify, what version of TestExecute are you installing?
HKosova, any thoughts as to what's going on here?
Version 12.20.1005.11
- tristaanogre8 years agoEsteemed Contributor
Just something to try... run TestExecute on the VM. Right click on the icon in the Systry and select the "Check for Updates" option. See if it will download the crx file and install it that way.
- cauline8 years agoContributor
Nope. Still didn't install the crx file.
- tristaanogre8 years agoEsteemed Contributor
Hrm.... OK... just to check something....
try looking in <Program Files>\SmartBear\Test Execute 12\Bin\Extensions\tcCrExtension and see if the crx file is there. No guarentees... but I wonder if, because it's a stand alone TestExecute instance, it installs in the TestExecute folder and not in the Common Files folder.... worth a look.
If this doesn't work, you might be best off submitting a support request directly
- cauline8 years agoContributor
It is in the Common Files folder, but it is not in the <Program Files>\SmartBear\TestExecute12\Bin\Extensions\tcCrExtension folder. I have submitted a ticket.
- tristaanogre8 years agoEsteemed Contributor
OK... I'm confused... you said that the crx file you couldn't find it...but now you say it's in the Common Files folder but not in the specific bin folder? Guess I'm getting a bit lost in the conversation.
- cauline8 years agoContributor
Sorry for the confusion. The crx file has always been in the Common Files folder, but not in the bin. For whatever reason, the installer is not updating Chrome with the extension. When I try to manually drag the crx file into the Chrome Extensions page, I get the following error: 'Could not install package: 'COULD_NOT_GET_TEMP_DIRECTORY' error. I shouldn't have to do this manually (I installed Chrome first, then TestExecute). I'm not sure if it is the TestExecute installer not able to map to the correct folders?
- tristaanogre8 years agoEsteemed Contributor
It could also be your level of security privilege on the VM in question. If I understand it correctly, for Chrome to be able to do the extension install, it needs to be able to have access to certain temp folders.
Have you tried running the TestExecute install using "Run as Administrator" on the VM and trying the "Modify" or "Repair" option that way? It's all together possible this is all a user privilege elevation problem.
- cauline8 years agoContributor
I tried installing both Chrome and TestExecute with 'Run As Administrator', but still didn't work. After I re-installed TestExecute, I don't see the crx file anymore.
- tristaanogre8 years agoEsteemed Contributor
Yup, I'm at a loss. Let us know what you find out with the support ticket you opened. I'm not sure why you're running into this situation.
- samTester7 years agoFrequent Visitor
Hi
Me too came across the same issue and I did the following steps to install the extension
Copy the tcCrExtension.crx file from this location <Program Files>\SmartBear\Test Execute 12\Bin\Extensions\tcCrExtension
or this location <Program Files(x86)>\SmartBear\Test Execute 12\Bin\Extensions\tcCrExtension.
paste in desktop or downloads.
Then do follow this link to install it in chrome. It works well for me.
Link:http://techdows.com/2013/12/chrome-attempted-to-downgrade-extension.html
Thanks
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