Forum Discussion
renganayahig
3 days agoNew Contributor
It was working fine previously, but after switching to my new laptop, I started facing this issue.
rraghvani
Champion Level 3
3 days agoEnsure Web Testing and Cross-Platform Web Testing plugin is enabled. Ensure Headless Web Browsers support plugin is active (for headless mode) and use a compatible version of ChromeDriver that matches your Chrome browser version and TestComplete version as mentioned in https://support.smartbear.com/testcomplete/docs/app-testing/web/supported-browsers/index.html
- Hassan_Ballan3 days ago
Champion Level 3
Hi renganayahig,
Since this started after moving to a new laptop, check these common causes for remote browser connection failures:
- Plugins – Make sure Web Testing, Cross-Platform Web Testing, and Headless Web Browsers Support (if applicable) are enabled.
- ChromeDriver – Confirm the ChromeDriver version exactly matches your Chrome browser.
- Environment / PATH – Ensure ChromeDriver’s location is in the system PATH or correctly set in your project.
- Firewall / Antivirus – Verify TestComplete and ChromeDriver aren’t blocked.
- Remote Browser Settings – Double-check port, host, and browser path settings in your TestComplete project.
References:
🤖 AI-assisted response
👍 Found it helpful? Click Like
✅ Issue resolved? Click Mark as Solution