Forum Discussion

VFixed's avatar
VFixed
Contributor
10 years ago

Unable to check for updates now, because you are not connected to the internet

I am on TC 11.11.1064.7   Receiving the error above when attempting to check for updates. If I click the HELP button, this is the resulting URL. I have internet connectivity as shown by the fact I ...
VFixed's avatar
VFixed
Contributor
9 years ago

qtrolazyg

 

The issue on my machine is that my company was blocking the SB URL that is used to check for updates. I worked with my IT team and SB support to get that issue 

 

Sadly I have a brand new issue when checking for updates and have opened a trouble ticket for it.

 

 

qtrolazyg's avatar
qtrolazyg
Contributor
9 years ago

Thanks for the update.  It may be our firewall that is blocking, but haven't been able to confirm it. (yet)